Day 1

• The Role of a Certified House Cleaning Technician
• Your Legal Obligation to "Care, Custody, and Control"
• Definition of "Cleaning" and "Clean"
• Impact and dangers of soil and contaminants
• The Science of Cleaning
  • Chemistry of Cleaning, pH scale, solvents, sanitizers
• Materials and Surfaces
  • Stone, wood, clay tile, vinyl, carpet, concrete, glass, stainless, and more
• Contents and Furnishings
  • Caring for soft goods and textiles, window treatments and rugs, furniture finishes, appliances, electronics, collectibles

Day 2

• Methods and Productivity
  • Value of time, motion and ergonomics
  • The right tools, organization and systems
  • SOP's and checking your work
• Tools and Equipment
  • From aprons, brushes, scrapers and vacuums
  • Pumice stone to spray bottles
  • What's in your caddy?
• Safety
  • Slip/fall hazards, ergonomics, ladder and electrical
  • Blood borne pathogens, volatile chemicals, MSDS
• Health
  • Microbes and pathogens, Hygienic cleaning, breaking the chain of infection and hand washing
• Appearance
  • How appearance affects performance
  • Organizational skills for success
  • How appearance determines value
• Environment 
  • What is the environment?
  • How does it affect us?
  • Who regulates?
  • Who is responsible?

IICRC Certification Examination         

• 160 multiple choice and matching questions (may include math word problems)       
• $65 examination fee due at time of test  

Class Registration Fee:   $275 per person

• The class registration fee includes the two-day class, study guide and materials.
• Note: An additional fee of $65 for the actual certification test is required.