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May 18, 2018 Residential Cleaning Connection Newsletter
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 Volume 9  |  Issue 5  
 

 ISSA SHOW

 

Registration Opens Next Week for the ISSA Show North America 2018 in Dallas

Yes, it’s that time again – time to start planning your annual trip to the biggest cleaning show of the year – the ISSA Show North America. Mark your calendar now!


ISSA Show North America 2018
October 29 – November 1, 2018
Dallas, Texas

 

Registration and housing open next week for the ISSA Show North America, October 29–November 1, 2018, in Dallas! ARCSI, A Division of ISSA features a full slate of education and networking events, tailored to your needs!

 

The action kicks off on Monday, October 29, with the Team ISSA Welcome Reception Hosted by ARCSI, IEHA, and ISSA Canada, to be held at the Fairmont hotel.

 

  • ISSA Spotlight Speaker: David Goggins, former Navy SEAL and Guinness World Record holder, Monday, October 29, 9:30 a.m., “Complacency Kills” (accessible with ISSA Seminar Only and All-Access Pass)
  • ISSA Foundation Party for a Purpose: Network and mingle while helping to further the cause of the ISSA Foundation and charities, Monday, October 29, 4 p.m. to 7 p.m.
  • ISSA Backlot Bash: This industry exclusive get-together promises to be the biggest networking event of the year
  • Specialty Pavilions: In addition to the Residential Cleaning Pavilion, the show features the Pressure-Washing Pavilion, Restoration Pavilion, Startup Pavilion, International Pavilion, and First-Time Attendee Pavilion—new opportunities and connections for you
  • And much more!

To see the full schedule, go to issa.com/schedule.

 


 

Former Navy SEAL David Goggins Kicks Off Education at Show

 

 

 

Kicking off the week at the ISSA Show 2018 on Monday, October 29, is the ISSA Spotlight Address by David Goggins, former Navy SEAL.

 

 

 EVENTS & EDUCATION                   

 

 

Learn to Grow Your Cleaning Business at the Speed Cleaning for the Pros Conference

Speed Cleaning For The Pros
Advanced Training For Owners & Managers
June 29-30, 2018 | Atlanta, GA

 


Debbie Sardone will share the most profitable way to speed up your staff without sacrificing quality! A two-day crash course for owners and key staffers – you will want to bring along your Manager and Training Staff!


REGISTER HERE.

 

 

 

 

 


Next Stop for the HCT: Baltimore

 

The House Cleaning Technician (HCT) training and certification is coming to Baltimore in May. This is your opportunity to differentiate yourself from other residential cleaning companies in your market as professional and knowledgeable.

 

"I took the HCT class in Chicago, it was so worth it. You will learn so much and it gives you a great feeling of accomplishment as well as being certified," John Winter, of Dawn to Dusk Cleaning Services in Michigan, said.

 

Becoming certified gives you the knowledge to be the best cleaner possible. Certified House Cleaning Techs understand all the surfaces they will find in clients' homes, how to clean them and (almost more importantly) how NOT to clean them.

 

This year we have ample opportunity to get you and your team the HCT Certification.

Offered by the IICRC accredited school, the Institute for Service Excellence, the course is taught by Bruce Vance, ISE.

 

 


 

Upcoming Networking Event in Portland, Maine at Green Clean Maine

Are you in the northeast? Feel like getting together with your residential cleaning community? Then join ARCSI for a regional networking event at Green Clean Maine on Thursday, June 21.

 

 

ISSA Residential Member Joe Walsh of Green Clean Maine is hosting a get-together and facility tour at his offices in Portland Maine.

 

The networking event is sponsored by Bissell Commercial. Bissell national Accounts representative Ron Lund will be on hand to answer all your vacuum questions.

 

Register today for fun and educational networking event.
 

 

 


 

 

Hot Topic Tuesday: How to Manage Your Business & Life Without Going Crazy!


May 22, 2018 | 1 pm Eastern/12 pm Central/10 am Pacific
Moderator: Mike Campion, Grow My Cleaning Company


The daily challenges of owning your company can often be overwhelming. As an owner, you are the HR department, advertising, customer service, quality control and the solve of all of the problems. At the same time you need to manage your personal and family life. How do you this without going crazy?

Mike Campion of Grow My Cleaning Company will talk about how to manage the balance between your life as an owner and your personal life business.

Bring your questions: Hot Topic Tuesday is an interactive call!

 

REGISTER NOW

 

 

 

 INDUSTRY NEWS

 

Cleaning Company Faces Lawsuit for Fingerprint Scanning

From Cleaning Maintenance & Management

 

Although employing the newest technology is generally a good idea for cleaning businesses, tread carefully when it involves your employees’ privacy. An Illinois cleaning firm is facing a class action lawsuit for violating the state’s Biometic Information Privacy Act (BIPA), Plant Biometrics reports.

An employee of the cleaning firm filed a complaint in Cook County Circuit Court in Chicago, IL, alleging the defendant gave her biometric data, including her fingerprints, to third parties without her consent. The fingerprint is to be used by the defendant’s punch clock system.

Illinois requires explicit consent before companies can collect their employees’ biometric data, including fingerprints or facial recognition profiles.
 

 


 

 

How Do You Clean for a Cancer Patient?

From Cleaning Business Today

Cleaning for a cancer patient is especially important because their immune system is suppressed. We should clean for health first and appearance second.

How do you clean for a cancer patient? This question came up recently at Castle Keepers House Cleaning and we were surprised by the lack of detailed advice on the web. Cleaning for a cancer patient is especially important because, since their immune system is suppressed due to the various medical procedures they are undergoing, infection control is the main objective. We should clean for health first and appearance second.

Good home hygiene includes the various tasks we perform to keep our homes clean, which goes a long way towards preventing the spread of infectious diseases. These procedures include handwashing, proper food storage and cooking practices, good laundry practices, safe disposal of human and other waste, control of dust-borne allergens, care of pets, etc. The important thing to remember is day-to-day cleaning practices are no different for cancer patients and those at increased risk of infection than for other family members. The difference is that if cleaning practices are not correctly carried out, the risk of infection is greater.

Read more.

 

 

 ISSA NEWS 

 

Connect with your Global Peers

ISSA Engage is a new online platform for idea exchange among members worldwide!

 

ISSA, your industry association, strives to provide you with resources and opportunities to learn from and connect with peers and experts--not just locally, but on a global scale. To help you achieve a deeper connection, ISSA has teamed with the European Cleaning Journal to produce a new quarterly members-only online platform titled ISSA Engage.

 

Among the many insights included are:

  • Industry Best Practices
  • Idea Exchange
  • Cleaning News from Around the World
  • Global Events Calendar
  • Short Video Tips
  • Reports and Data
  • And much more!

Explore Now!

 

 


 

 

Exhibit at the ISSA Show: Prime Spots Still Available!

See and be seen when you exhibit at ISSA Show North America 2018 Dallas

There’s nothing like meeting face-to-face to facilitate business or solidify a relationship. This could be you talking with customers and prospects this fall in Dallas!

 

Call our sales team at 800-225-4772 or click www.issa.com/exhibitdallas today, and we will help you pick the best exhibit space for you! This is the one expo for the entire cleaning industry!

 

 


 

ISSA and Afidamp FAB Create a Global Platform for the Cleaning Industry


ISSA, the worldwide cleaning industry association, and Afidamp FAB, the Italian trade association for cleaning industry manufacturers, have announced a new partnership focused on jointly developing and executing go-to-market opportunities for their members and the cleaning industry on a global scale. This collaboration helps to further ISSA's mission and strategic objective to have the greatest impact on establishing a global cleaning community, and to expand membership and services to firms in targeted regions around the globe and increase the sharing of ideas and standards across borders.

The goal of ISSA's partnership with Afidamp is to find and leverage common efficiencies and redefine how both organizations meet the needs of the cleaning industry worldwide. For more information, contact Dianna Steinbach, ISSA Vice President of International Services.

 

 

 

  CELEBRATION CORNER

 

 

HomeAdvisor Recognizes 9 Cleaning Companies with “Best of” Awards

HomeAdvisor recognized nine residential cleaning companies with the “Best of HomeAdvisor Award” for 2018. The award is presented to the top-rated pros that exemplify quality practices and premier services are bestowed this prestigious award! Some criteria for the award are that they maintained a 4.0 average rating or better, had no homeowner complaints in the past six months, and acquired at least three reviews in the past six months.

Congratulations to the winning locations:

  • Clean In Between, LLC, Alec Orlowski
  • Best Clean Ever, LLC, Francois Youakim
  • Reynolds Home Cleaning Services, Randy Reynolds
  • The Kleen Team, Barbara (Bobbie) Hepfer
  • The Little Green Cleaners, Kristine Simpson
  • Go Green, Inc., Wayne Miles
  • The Tidy Maids, Paul Canada
  • S.W. Contractors, Inc., Steve Wald

 

 


 

 

Welcome to

New ISSA
Residential Members
 

 

 

  • Aloha All Natural Cleaning Services, Donna DeLuz, Hilo, Hawaii
  • Fresh Scent Cleaning Services LLC, David Harris, Atlanta, Georgia
  • Integrity Cleaners LLC, Amanda Likewise, Somerset, Wisconsin
  • Robert's Cleaning Service, Robert Milledge, Louisville, Kentucky

 

 


 


IN THIS ISSUE

 

ISSA SHOW
Registration Opens Next Week for the ISSA Show North America 2018 in Dallas

Former Navy SEAL David Goggins Kicks Off Education at Show

UPCOMING EVENTS
Learn to Grow Your Cleaning Business at the Speed Cleaning for the Pros Conference

 

 Now Is the Time to Get Your HCT

 

Upcoming Networking Event in Portland, Maine at Green Clean Maine

 

Hot Topic Tuesday: How to Manage Your Business & Life Without Going Crazy!

INDUSTRY UPDATES
Cleaning Company Faces Lawsuit for Fingerprint Scanning

How Do You Clean for a Cancer Patient?

ISSA UPDATES
Exhibit at the ISSA Show: Prime Spots Still Available!

ISSA Engage: Connect with your Global Peers

ISSA and Afidamp FAB Create a Global Platform for the Cleaning Industry

CELEBRATION CORNER
HomeAdvisor Recognizes 9 Cleaning Companies with “Best of” Awards

Welcome to New Members

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 
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